Getting Hitched - FOCUS: Trucks & Trailers

More than an equipment tow-all, trailers offer a portable workshop that is organized, secure, efficient and spreads the company name.

For more information on using trailers to drive marketing available only online as a supplement to the September 2001 issue of Lawn & Landscape magazine, click here: Tow Training (ONLINE EXCLUSIVE SIDEBAR).

What’s shaped like a rectangle and sits on four wheels, blocks out the elements and conceals tempting gadgets? What organizes horsepower to ease strain on manpower, and wears company colors to lure in new clients?

Contractors can uncover this riddle in their own parking lot, most likely. The multi-tasking unit attaches to their trucks and tows their equipment. More than a way to haul mowers and transport trimmers, a trailer is a "warehouse on wheels," compared Tony Bass, president, Super Lawn Trucks, Bonaire, Ga.

"For too long, contractors have viewed trailers as only a way to haul their equipment and move their people around," he said. "The trend in our industry today is that they should do more for you than that."

Splashed in company colors, trailers mobilize a logo, morphing it into a moving bulletin board. Their storage abilities allow equipment to be shelved for easy access, which boosts efficiency and cuts down time spent searching for tools. In addition, a bounty of accessories, from storage racks to lift ramps, can customize a trailer to meet specific job needs, making it quite the equipment chameleon.

THE FIGURE. Only tough towing equipment will withstand rough roads, temperamental weather and abrasive work conditions. Trailers carry the burden of heavy machinery – they need a sturdy backbone to support their cargo.

"Landscapers make quite a few stops every day, loading and unloading equipment, so it is important that the trailer is designed and built with durability in mind," noted Larry Huemmer, division sales manager, Wells Cargo, Elkhart, Ind. "You want it to be dependable so that you are not working on the trailer instead of the lawn business, which brings in your income."

Construction covers not only the platform, but also tires, brakes, lights, hinges and inside compartments – both the obvious and the obscure, noted Fred Ballowe, regional sales manager, Supreme Corporation, Goshen, Ind. "For instance, something as simple as rear access, where you have the ramps hinged, is important," he said. "I’ve seen a number of ramps that aren’t spring-loaded, and you’ll see contractors straining to get the ramps up."

Inside enclosed trailers, heavy-duty sidewall lining reinforces the structure, he added. This provides a solid mounting board for racks, bins and pegs to hold equipment. Stabilizer jacks fixed on the rear corners anchor the trailer so contractors can take advantage of the mobile tool chest even when it is not hitched to a truck, Huemmer noted.

Depending on its contents, a contractor can decide whether to outfit a trailer with a wood or steel platform, said Tony DeSantis, owner, DeSantis Landscapes, Salem, Ore. "When we have a trailer where we are loading a lot of fine materials, like topsoil or sand – something that might slip through the cracks on a wood floor – we want steel floors," he explained, noting that wood floors generally are a less-expensive, suitable option for hauling equipment that won’t fall through wood seams.

Job requirements also play into which material fits a company’s needs, Ballowe pointed out, noting that lawn care providers might choose stainless steel over painted black steel platforms since they deal with fertilizers.

In conjunction with the platform’s material, Ballowe recommended low floor heights – accessibility means convenience. "Contractors are working on the side of the vehicle as well as the back, so the low bed height and low floor height is important," he said.

Furthermore, the support underneath the floor – the wheels that keep business rolling, so to speak – must be balanced, DeSantis stressed, noting that trailers with wheels too far forward can pull dangerous road antics.

"You can imagine driving down a road, and all of a sudden the trailer is going side to side with a heavy load," he described.

This fishtail effect can occur if 7,000 pounds of a 10,000-pound load is positioned on the front of the trailer, for example. "You really need to look at how you are going to load the trailer to keep it from getting too heavy or too light," DeSantis added, noting that distribution tops scale figures. "Balance is critical."

This equilibrium encompasses more than alignment. All of these structural considerations – frames, platforms and axles – cooperate to form a sturdy trailer. Price determines quality, so contractors are wise to invest their dollars. "You can buy a wrench for 89 cents or you can buy a wrench for $4," Ballowe related. "It’s what you can afford, but you get what you pay for."

EXTRA, EXTRA

    Plain-Jane trailers are a thing of the past. Now, contractors want to customize their tow-alls - they are looking for not just a mobile tool shed, but an organized, functional storage facility on wheels.

    "No one has a basic trailer anymore," pointed out Kory Ballard, whose company, Ballard Equipment in Des Moines, Iowa, manufactures gate assists for utility trailers. "Everyone has add-ons and they are spending more money to upgrade trailers."

    Accessories from trimmer racks to gate assists can clean up cluttered trailers and boost job efficiency. Ballard said gate assists also seem more popular with contractors who associate comfort with productivity. Gate assists lessen the burden of 180-pound gates, allowing operators to lift the heavy component with two fingers, he said.

    "When your crews are lifting the gate 15 to 20 times a day, these assists can reduce the wear on your guys," he noted. "Sometimes those gates are brutal - it takes two guys to get them up, and when you let them down they slam to the concrete, which doesn’t look good when you are in residential maintenance."

    Besides comfort, contractors look for convenience. David Sargent, office manager, Green Touch Industries, West Palm Beach, Fla., noticed increasing demand for trailer extras, such as racks, shelves and pegs. "Without organizational products, you just have a pile of junk on the trailer," he reasoned. "With them, you have a professional, working trailer.

    "You can imagine if you have two backpack blowers, three line trimmers, a backpack sprayer and a hedge trimmer - if you don’t have a place to secure those things on the walls, they literally sit on top of the mowers," he described. Contractors end up shuffling equipment to reach what they need.

    Furthermore, accessories can deter theft, as each equipment piece can be locked individually, Sargent said. This prevention is two-fold, as contractors also can protect equipment from damage while en route.

    "Without organizational racks, you will spend more money repairing and replacing your equipment than buying the racks and getting your trailer set up properly," he remarked. - Kristen Hampshire

THE BODY. Trailer bodies might be tall and covered, stout and open – or even a hybrid, like DeSantis’ combination trailer.

"We had just open trailers before, but we needed to have some enclosed to keep things dry and safe," he described. "There was room in the front of the trailer to make a stationary area and still leave the back open for other equipment. The enclosed portion is a walk-in area that holds blowers, small tools and fertilizer, and has a drop-down ramp from the side."

This model works for DeSantis – he tailored the design to fit his applications, a primary step in determining what style trailer best suits a business. The shop area of DeSantis Landscapes houses more than one trailer model, however. Flat bed trailers with sideboards haul compost and topsoil, and the combination models hold maintenance equipment. Both open and enclosed designs serve as functional transportation tools, he said.

However, as theft incidents multiply, some sway toward enclosed versions, Huemmer said, noting that open trailers are often open targets for damage, despite equipment restraint chains. "More and more, I think people in the industry say that theft and vandalism is a real problem," he identified. "Enclosed trailers allow landscapers to keep their equipment locked up, not only when it is in storage, but also on the job site or when they go for lunch, for instance."

This lock-it and leave-it convenience doubles at the end of the day, when contractors can treat enclosed trailers as their warehouse instead of unloading all of its contents and returning it to the shop, Huemmer added. Though DeSantis said he usually parks trailers indoors, he finds that keeping the equipment on board lessens the warehouse clutter.

Those who deal with harsh snow, wind or rain also might choose enclosed models, Ballowe added.

Then, there are options to the enclosed trailer, such as enclosed cab-over trucks, which also gain interest from contractors looking to conceal and organize equipment in a vehicle that is large enough to store many machines. The enclosed body is permanently mounted on the truck, minimizing backing, mobilizing and wiring complications, Bass said.

These enclosed trucks also tend to be taller – more than 7 feet high – offering headspace and room for equipment like ladders, pole pruners and back-pack blowers, Bass added.

However, depending on a company’s equipment mix, a contractor might prefer a smaller attachment. Contractors who only need to haul basic tools and want a less expensive option might turn to open trailers or smaller, enclosed wagons.

"Are you just cutting grass or fertilizing as well?" Ballowe asked. "What are the dimensions of your mowers? What else are you carrying? How big are your crews? Once you have your pieces you can figure out your square footage.

"What are you doing in the off-season?" he continued. "Are you shutting down? Is the enclosed trailer of value to you?" These questions should accompany an equipment inventory to determine the appropriate trailer style.

Tow Training (ONLINE EXCLUSIVE SIDEBAR)

    Tony Bass tells a story common to many contractors’ accident archives.

    "The guys thought they hooked up the trailer correctly," he remembered, and the familiar tale unfolds from here. A trailer loaded with heavy supplies detached, causing a near traffic calamity, described the owner of Bass Custom Landscapes in Bonaire, Ga.

    "It crossed eight lanes of traffic and plowed through the fence of an air force base," he described. "The military police were guarding the base and the air men tried to rebuild the fence immediately because of the security issues. We were lucky that the trailer didn’t hit oncoming traffic."

    Situations like these remind companies of the importance of driver training programs. Once a trailer is hitched to a truck, an employee adds another obstacle to maneuverability challenges already present in tight residential neighborhoods. "If you have trailers, you better make sure you have lessons, because if not, you’ll have bent hitches and broken lights," Bass advised.

    Tony DeSantis, owner, DeSantis Landscapes, Salem, Ore., cited awareness as the prerequisite to training efforts. Weekly training sessions focus on hook-up and backing techniques at least three times every season, he said. Hands-on demonstrations help employees understand the steps.

    "You should never try to back a trailer alone," DeSantis stressed. "You need to have one person who guides the driver as he is backing into the trailer to make the connection without banging the license plate or bumper."

    From there, technicians should secure connections and check that safety chains and wiring harnesses are properly attached, DeSantis added. "You need to harness the wiring so you don’t get loose wires that can get caught up and pulled apart," he explained, suggesting that exposed wires be enclosed in a harness that keeps them tied together.

    As for Bass’ measures to prevent another trailer on the loose, he suggested taking these tips to the field. "Start behind the shop and spend 30 minutes to an hour trying to back the trailer," he recommended. "And have patience." - Kristen Hampshire

INTERNAL ORGANS. No matter the design, a trailer that traps equipment rather than containing it hinders efficiency. Easy in-and-out jobs require easy access.

"Access is critical," Ballowe confirmed. "Whether it is putting more on the trailer or being able to reach over the side and get the gas can – everything revolves around access. This links to time management. You can’t run around the truck three times in circles trying to get this or that. You need everything in its place."

A hodgepodge of accessories, from storage racks to shelving systems to cabinets, bins and pegs, keep away clutter. After all, timing depends on how quickly and easily a technician can locate the necessary tools for the job.

"Otherwise tools are stacked on the floor," Huemmer said. "With compartments, they are out of the way and attached to the side walls where you have plenty of vacant space. This allows more room for the mowing equipment to move in and out of the trailers and there is less of a chance of damaging the hand tools."

DeSantis lined the inside of his enclosed trailers with hooks, designating a spot for each equipment piece, he said. "That way, you can walk in without fumbling over everything. Big mowers are loaded first, and they each have their own space. They have to get loaded in that order and the routine has to be kept for the system to remain efficient."

This loading order allows DeSantis to fit necessary equipment in a confined area. "We try to keep the trailers as small as possible for maneuverability, so it’s important that [technicians] get the equipment in there just right, both for efficiency and for safety, so you’re not working around one piece of equipment to get to another."

Also, neat, tidy trailers spread a positive image – one that attracts new clients and assures existing customers that the quality of the work parallels the employees’ attention to their equipment. "You don’t want to throw in your equipment so it looks ragged when you’re driving down the road," DeSantis said. "Those things are very much on display."

The author is Associate Editor of Lawn & Landscape magazine.

September 2001
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