Hardscape Hints - FOCUS: Landscape Installation

Installing these important design elements takes planning and organization.

As trees and flowers bring harmony to landscapes, so do hardscapes, as they become increasingly invaluable design elements. A brick paver patio or a strategically placed retaining wall can spice up the drabbest of properties. Here, industry experts offer their tips on installing these design elements effectively and efficiently.

POINTERS FROM THE PROS. When working with hardscapes, planning and organization is paramount, advised Doug Young, landscape department manager, Professional Grounds, Lorton, Va. “You can’t wing a hardscape installation,” he pointed out. “In any project, planning and organization is extremely important, especially when you’re trying to organize a lot of different elements.”

In addition, John Pasour, production manager, Greenscape, Holly Springs, N.C., suggested ordering materials well in advance, when possible. Two weeks ahead of a project is generally ideal, he said, adding that materials such as stamped concrete are the most popular hardscape elements with his customers these days. With a range of patterns and colors, this is readily customizable and has a polished look, Pasour described.

Contractors should also work with several suppliers to ensure they can find the materials they need. When faced with last-minute requests to match an existing stone wall with new stones, for example, having these relationships in place is vital, Pasour advised. “You always have to have two or three different options.”

He added that his North Carolina location serves him well: most of his materials - such as bricks or clay pavers - come from in-state suppliers.

Young advised customizing equipment as much as possible, to ensure efficient and effective installation. “We’ve customized forks on a mini skid steer to carry pavers,” he said, offering a suggestion on how to streamline the hardscape installation process.

Young added that his company has found wet cutting saws to be the most useful in working with materials. “I’ve noticed a lot of contractors using cut-off or dry saws,” he said. “Wet saws are faster, easier and more productive. They’re also more durable - the blade will last longer.”

Knowing when to bring in a subcontractor is another trick to successfully working with hardscapes. Subbing out this highly specialized work can be a smart move for busy contractors, pointed out John Donahue, vice president of construction, Landscape Concepts, Grayslake, Ill. “Everybody has specialties,” he noted, adding that subcontractors can be less hung up on time concerns than contractors, which often makes for better hardscape installations. “When you get to things like decorative paver walks, subs can often do it in a cheaper and more artistic manner.”

CHALLENGES TO CONSIDER. As with any installation issue, working with hardscapes presents its own distinct set of difficulties. With wall construction (see Working With Walls below), a common mistake is using inappropriate materials, such as blocks that are too small or too light, Donahue pointed out. Not reinforcing materials into the subgrade can be a lethal error, he added. “Putting blocks on top of blocks without following design parameters is just asking for trouble,” he noted. “Walls should be engineered, with a level base, proper drainage and pressure.”

“Without a good foundation, anything is going to fail,” Pasour added.

Aesthetic issues are always a challenge as well. After all, with hardscapes, customers pay a premium for the privilege of making their landscapes more attractive. A common mistake in walls, for example, is not stepping them down properly, Donahue described. “Make sure to set the wall so it steps down in a gradual fashion,” he said. “Otherwise, it looks too abrupt and sloppy.”

Pasour agreed. One of the biggest challenges is dealing with changes in elevation and getting crews to properly terrace or put step downs in walls or patio landings, he pointed out. “You want stone walls to look random,” he said.

One of Professional Grounds’ biggest hardscape issues is working within the parameters of local building codes, which often come into play when the company is installing a timber retaining wall, for example, according to Young. “Making sure we’re up to speed with construction standards, managing projects around inspections, utility markings - that’s typically the thing that’s the most challenging,” he related.

Working With Walls

    A popular hardscape element, retaining walls require a degree of expertise to install correctly. Lynn Barnhart, marketing manager, Anchor Walls, Minneapolis, Minn., offered a few expert insights.

    • Remember that retaining walls are flexible design elements. From steps and borders to terraces and tree rings, retaining walls can do most anything imaginable. “Sometimes contractors forget how many options they have,” she said.


    • Make sure walls are appropriately and carefully designed. If a wall is more than 4 feet high, it needs to be properly engineered for necessary stability. “These are more than just stacking blocks - these are structural systems,” she said, adding that landscape contractors must keep in mind that a wall is 10 percent block and 90 percent soil, so properly preparing this foundation is critical.


    • Thoroughly train installation crews. Almost every wall manufacturer offers training materials, such as instructional videos, brochures and bilingual manuals that contractors should take full advantage of.

THE EMPLOYEE ANGLE. Using properly trained crews is critical when it comes to installing hardscapes effectively and attractively. Laying a patio or building a wall often requires a more detail-oriented, visionary employee than the average lawn mowing crew member. To learn the craft, crew members at Professional Grounds will work in an apprentice position for about six months, until they aptly demonstrate the hardscape skills needed to perform tasks such as dry laid installations and concrete masonry, Young related.

“We begin with less complex projects and slowly build up,” he described.

When assembling a hardscape crew, contractors should know which crew members have the right qualities for the job. “The most critical thing is that someone has to be a conceptual thinker,” Young said. “They need to look at a project and be able to envision all of the individual steps that the project will take, from beginning to end in an efficient manner.”

For many employees, this envisioning process is tough, Young admitted. “But it’s the difference between making or breaking a job,” he said, adding that his biggest challenge as a manger is keeping enough trained people on staff.

For effective training, Landscape Concepts relies on manufacturer materials to educate its employees, Donahue conveyed. Having sifted through a range of supplier-provided training material, he knows what works after a while, he said.

The company also uses a dedicated wall crew comprised of a superintendent and six employees who have earned their place on the crew, having come up through the ranks and working for the company for at least three to four years, Donahue described.

With hardscape installations, Greenscape prefers employees who are creative, detail-oriented perfectionists, Pasour said, adding that his company gets a lot of its training ideas from hardscape manufacturers, trade magazines and even various landscape certification exams. “We’ve taken ideas from those and made a training day out of it.”

The author is Associate Editor of Lawn & Landscape magazine.

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