This is the third in a series of the top 10 most serious HR mistakes landscape contractors make. To read previous installments, visit www.lawnandlandscape.com and search “Cesare.” The financial costs associated with retaliation against those employees who file discrimination complaints can be even more serious than the original claims themselves. To make matters worse, employment lawyers have publicly stated that retaliation law is the “new frontier” in the employment discrimination arena. To prove this point, the Equal Employment Opportunity Commission (EEOC) reports that retaliation lawsuits have risen steadily over the past several years and are now the second most popular charge filed against employers, right behind racial discrimination and slightly ahead of sexual discrimination.
To help landscapers protect themselves against these lawsuits, those three conditions are explained below and online. An adverse employment action typically is a managerial response intended to keep someone from opposing a discriminatory practice, or preventing someone from participating in an employment discrimination proceeding. Common adverse actions include denial of promotion, refusal to hire, demotion, termination, personal or professional threats, negative performance appraisals, harassment or other unfavorable treatment intended to deter people from pursuing their rights. Adverse actions are not always immediate or direct. For example, it is illegal for an employer to retaliate against an employee because that employee filed an EEOC discrimination charge against a previous employer. Likewise, it is also illegal to retaliate against an employee if her spouse participated in employment discrimination litigation.
Prompt investigations. Best-in-class companies take all claims of discrimination seriously and conduct prompt, thorough and factual investigations. A key component of those investigations is well-publicized protection against retaliation. Review of disciplinary Actions. All disciplinary actions (e.g., demotion, transfer, termination) are reviewed to ensure they are not adverse actions against an employee who engaged in a protected activity. Policy. A formal policy prohibiting retaliation should appear in the employee handbook, be part of the new employee orientation program, and be shared with all supervisors throughout the year. The author is an industrial psychologist with the Harvest Group, a landscape consulting group. Send your questions to cesare@gie.net. |
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