Roadmap for growth


Justin White
CEO of K&D Landscaping
In last month's article, I hit briefly on the idea of having a vision for your company and how beneficial that can be. Now let’s dive into what a vision entails and how to create one. The start of a new year is a great opportunity to refresh and define your company vision. Some of the benefits of a strong vision include improved employee recruitment and retention, reduced team stress, increased productivity and better decision making. A clear path helps to motivate and inspire your team. This vision may also be shared outside your company to candidates, vendors, suppliers, clients and the general community. The more your stakeholders understand where your company is going, the better. This way, they can assist you in getting there.

What does a vision include? The word “vision” is tossed around a lot these days without a clear explanation of what it signifies to the company. This leads to several different interpretations and potential unalignment. I will provide what I encompass in my vision; think of this as a recommended ingredient list. There are parts you can leave out, but feel inspired to add others. Every vision at the end of the day should be unique to its creator:

BHAG (“Big Hairy Audacious Goal”) or 10-Year Target:

A long-term goal of where you want to take the company in 10-20 years. It should seem huge and almost impossible. It usually consists of a revenue target, such as “$30 million by 2030,” but it can also be more purpose based like “Save 1 billion gallons of water by 2040.”

Your purpose or your "why:"

Your team wants to know why you want to accomplish this vision and why they should join your journey. A good example is Ford Motor’s: “To drive human progress through freedom of movement.” Here at K&D’s our purpose is: “To raise the bar in the landscape industry."

Core values:

These provide a clear expectation of how people should show up to work. It also provides a baseline for decision-making when faced with difficult situations. For example, if a client is upset about an issue with quality and your core value is “deliver a high-quality product,” your team member will feel more empowered to make the situation right with the client.

One-year outlook:

This will be where the rubber hits the road. Your one-year outlook should be detail heavy and include goals/descriptions of revenue, cashflow, employee additions, employee retention targets, new services you want to offer, new clients you want to pursue, new markets you want to break into, software integrations, equipment purchases, new employee benefits, other large projects and anything else that helps paint the picture of what success looks like in the next 12 months. The more particularized, the better.

3- and 5-year targets:

This will be an extended version of your one-year outlook. It will help paint the picture and give general guidance of where the company is heading with milestones of how to get there.

Finally, you will pull all this together on a 1–2-page document. I use the Entrepreneurial Operating Systems’ Vision/Traction Organizer to organize our vision at K&D. This form is free to download and very user-friendly.

Don’t feel like you must do this all at once. It may take 6-12 months to fully define, and from there you should update it quarterly to stay relevant. You may already have some of these components or an idea of what you want to accomplish. Stay open minded to changing things as you go through this process. Wherever you feel you do your best work, find that spot and block out a few days to spend building your future success roadmap. Happy vision building!

Raise the Bar is a monthly column by Justin White, CEO of K&D Landscaping, written to help improve professionalism in the green industry.

December 2022
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