One of the largest lawn and tree care companies in the Kansas City Metro area has expanded to offer landscaping services to more customers.
Ryan Outdoor Living, the landscaping division of Ryan Lawn & Tree, which ranked No. 45 on Lawn & Landscape's Top 100 list in 2020, has almost doubled its staff this summer including the addition of a fifth landscape crew, and a new landscape consultant, landscape architect, and division project coordinator.
“This was the plan we’ve been working on over the last year, and it is finally coming together,” Ryan Outdoor Living Manager Shawn Parker said. “Our additional experts will allow us to expand comprehensive landscaping design services from Overland Park and Leawood to the entire Metro area.”
Parker, who started the landscape design division at Ryan’s Kansas City location three years ago, said he has worked to develop a reproducible model that works for all customers on a lasting basis.
“When we work with a client, we are always thinking long-term,” Parker said. “We’re no just putting a band-aid on something; we’re providing the best products and solving landscaping challenges that will last. We want to build a relationship with that client that continues as long as they own their home.”
One of the ways ROL solves landscape challenges is by using the expertise of new landscape architect Sarah Walls. As the fifth member of the ROL design team, Walls will allow the company to shorten the time it takes to turnaround a finished design that effectively addresses customer needs.
same-day estimate or recommend they move to Ryan’s design process. If needed, ROL designers will prepare a comprehensive design, in either 2D or 3D, to present to the customer. ROL reps present the plan to customers during an appointment at the RYAN’s outdoor showroom, where they can see examples of various plants and hardscapes. Once a plan is finalized, the landscape crew carefully carries out the plan.
That plan may include some or all of the services ROL offers: landscape design including tear-out, plant selection and edging; hardscaping including patios, fire pits/grills, water features, walkways and retaining walls; drainage including downspouts, French drains and grading; and landscape lighting including path lighting, uplighting and tree lighting.
home,” Parker said. “We not only develop their outdoor space, we make it come alive at night too, like having a living room outside.”
To help coordinate and organize the high volume of new projects across the Metro, ROL added landscape coordinator, Angie Laughrey. Laughrey has spent this year as part of Ryan Lawn & Tree’s customer service team.
“Angie brings many strengths and valuable experience to ROL,” Parker said. “We are excited to have her on our team to communicate with customers, streamline the workload and keep our focus.”
As a licensed general contractor, Parker said ROL offers the unique benefit of pulling any needed permits and managing multiple contractors, as needed, so customers don’t have to worry about taking on that role.
Latest from Lawn & Landscape
- CH Products releases new tree stabilizer
- Savannah Bananas founder Jesse Cole to speak at Equip Exposition
- Catch up on last year's Benchmarking report
- Davey Tree promotes Kevin Marks as VP of Western operations
- Bobcat Company names 2025 Dealer Leadership Groups
- Green Lawn Fertilizing/Green Pest Solutions awards employee new truck for safe driving
- “It’s Been a Game-Changer for Us”
- Beyond symbolic