Mike Voories
Chief Operating Officer, Brila
Mike Voories is the Chief Operating Officer at Brilar, a commercial landscape & snow maintenance firm with locations across the Midwest. He is also a consultant to the service industries and a frequent Snow Magazine contributor. Contact him at mvoories@brilar.net
Recent Articles
Keeping up with the client
With people at home more, customers' expectations are higher than ever.
3 Things More Valuable Than Pay
Reliable and skilled workers are at a premium this winter. Follow this trio of strategies to win the recruiting-and-retention talent war.
Customer demands
Customer expectations have grown in recent years. Fortunately, so has the snow industry’s ability to keep pace.
Keep customers loyal
Take a look at a few steps to retain your best customers.
Keeping up with the client
Customer expectations have grown in recent years. Fortunately, so has the snow industry’s ability to keep pace.