WorkWave debuts WavelyticsTM at Beyond Service User Conference

Software provider WorkWave has announced WavelyticsTM, its new suite of data-driven and artificial intelligence offerings, during its annual Beyond Service User Conference in Dallas.

Wavelytics will offer near real-time business insights and analytics so that customers can better access and utilize their own data for business growth. 

“What gets measured gets improved, so when your company is data-driven, you’re going to be able to run a more profitable business with stronger revenue growth,” says WorkWave CEO Kevin Kemmerer. “Delivering innovative software and solutions is one of WorkWave’s top priorities for 2025. With Wavelytics, we look forward to helping our customers make more efficient and informed business decisions that will immediately allow them to provide better customer service, make more money and grow. 

"We are in a really interesting time in terms of technology," Kemmerer adds during his Keynote at WorkWave's Beyond User Conference in Dallas, Texas. "We are in the next wave of massive disruption." 

Wavelytics taps into years’ worth of industry data across pest control, lawn care, commercial cleaning and security to deliver tools like:

• Data factory: A curated data warehouse that centralizes, cleans and organizes data. It's ready to be connected to customers’ own business intelligence tools and downline systems. This will be available in Q1 2025 for WinTeam, RealGreen and PestPac users, with Timegate+ to follow in Q2.
• Marketing analytics: This module is focused on helping customers drive customer conversion, allowing them to turn complex data into actionable insights. This is currently available for RealGreen customers, integrated with Print Marketing.
• Self-serve & advanced analytics: Provides intelligence right from WorkWave’s core software platforms with customizable dashboards and modules, and helps businesses understand where they can reduce costs while still experiencing increased profit. This will be available in Q2 2025 for WinTeam, RealGreen and PestPac users, with Timegate+ to follow in Q3.
• Benchmark analytics: Measures performance against industry standards, enabling identification of strengths, weaknesses and opportunities for improvement to stay competitive. This will be available in Q3 2025 for WinTeam, RealGreen and PestPac users, with Timegate+ to follow in Q4.
• AI integration & data enrichment: Embedded AI-driven insights deliver new features and capabilities. This will be available in Q2 2025 for WinTeam, Timegate+, RealGreen and PestPac users. WorkWave’s AI technology, WAIveTM, will fuel the Wavelytics platform, incorporating advanced AI and automation into its data-driven offerings, helping users with anything from understanding customer behavior to optimizing operational efficiency.

"Raw data alone doesn't create results — transform data into business insights for your company," says WorkWave's Head of AI and Data Analytics David Libesman of Wavelytics' potential.

“WorkWave is our trusted partner for many reasons, one of them being that they are at the forefront of bringing their customers advanced technology that helps deliver actionable business insights,” says Scott Jablonski, marketing director at Experigreen. “As an early adopter of the Wavelytics platforms, we are proud to be involved in its development. WorkWave's approach has been customer-centric, organized and efficient in its development, and we are eager to see what’s to come within the platform as we plan for the future.”